PRODUCT FAQ
Please see below for frequently asked questions, if you have other questions, please contact us directly, we will answer for you at any time
How can I get product recommendations and hot styles for the peak selling season?
You can check the latest sportswear recommendations in the new product group on our website, or contact our sales team to get product recommendations and hot styles for the peak selling season.
For more information,please contact us !
How to ensure product quality?
As we know product quality is the most important thing for products, so our QC staff will check every single items before we ship it out, we will check row material, workmanship, stitching, labels, completed products and packaging to make sure quality 100% matching our customers requirements!
For more information,please contact us !
What is your policy about defective products?
If our customer received some defective products our company will remake this order for you until customer satisfied with our products quality!
For more information,please contact us !
Can I add my brand logo, team logo, name, number and sponsors logo on the clothes?
Q:Can I add my team logo on the Sportswear?
A: Yes you can add brand logo, team logo, name, number and sponsors logo on the team jersey, and the first before printing you will need to provide a pdf file of your logo or the higher resolution of the logo.
For more information,please contact us !
What's your minimum order quantity?
What is your MOQ?
1. For sublimation sportswear order the Minimum quantity is 10 pieces, mixing different sizes is available for us! And we can offer custom sample to check quality first.
2. For cut and sew order the MOQ is 100 pieces, as embroidery logo and screen printing with Minimum quantity.
First of all, the fabric is rolled one by one. According to the amount of cloth used in different clothes, a roll of fabric can be produced about 80-100 pieces shirts. The rest material is wasteful.
Then there is the cost of production. Machines can be processed in large quantities at one time. No matter how much they are, the operating costs of the machines are the same.
Therefore, if the quantity is too small, the unit price of the product will be very high.
As one of the best custom team sportswear suppliers in China, Dreamfox has been focusing on producing high quality custom sportswear for customers. Dreamfox offers an one-stop sportswear custom design service to help brands enter the sportswear market at the fastest speed. If you have any questions, welcome to consult, we will have a professional salesman for one to one answer.
For more information,please contact us !
SERVICE FAQ
Please see below for frequently asked questions, if you have other questions, please contact us directly, we will answer for you at any time
Does your company offer full customized service for sportswear?
Yes, we offer full sublimtion custom made service for team sportswear. OEM and ODM are welcomed.
What's the turnaround time for order production?
Usually, samples need about 5-7 working days and 15-20 days for bulk production!
What's your sample policy and lead time?
We can provide available sample for free, and you only need to pay the shipping cost. The charge for new sample making is refundable, which means we will return it in your bulk order(100 PCS per design). It takes around one week for sample making once all details confirmed.
What is the shipping way for delivery?
Usually This is a problem concerns quite a few customers. As to small packages, we recommend the fastest express by DHL/UPS/FEDEX, etc. For bulk order, seaway will be a cost effective choice when it is not urgent.
What's your payment terms?
Our payment terms: After we signed invoice , it's 50% prepayment in advance prior to commencement of production, The balance will be collected before the shipment. And before balance payment we will send finished products pictures for you reference. Our payment methods are T/T, Western Union, Moneygram, Paypal only available for sample order.
